Frequently Asked Questions

In this section, we will address your questions clearly and quickly. If you don't find what you're looking for, feel free to contact us.

What is Monkey Games Studios?
We are a game studio focused on providing fun and educational experiences for the whole family. Our games are available on Google Play Store and Apple App Store.
How can I contact support if I encounter an issue?
You can email us at support@monkeygamesstudios.com or fill out the contact form available on our website.

What is MemoKids?
MemoKids is a memory game designed for children aged 2 to 12, aimed at improving concentration and memory skills. It features two modes: Adventure, with over 120 levels, and Arcade, with customizable difficulty levels.
Does MemoKids have ads? How can I remove them?
Yes, MemoKids contains non-personalized ads. You can remove them by purchasing an ad-free app within the app.
What should I do if my purchase isn't reflected, or I still see ads?
iOS Users: Go to the Settings section of the game and press the Restore Purchase button.
For all users: If the issue persists, please contact us at support@monkeygamesstudios.com or use the contact form on our website.
Do I need an Internet connection to play MemoKids?
No, MemoKids can be played offline.
What should I do if I encounter an issue in the game?
If you find any bugs or have any questions, please email us at support@monkeygamesstudios.com or use the contact form available on our website.
Is game progress saved in the cloud?
No, progress is saved locally on the device. If you switch devices, your progress will not transfer, even if you use the same account.

What is MemoGames?
MemoGames is a memory game designed for adults, featuring 180 levels organized into two modes: Arcade and Adventure.
Can I choose the difficulty level in MemoGames?
In Arcade mode you will play random levels from the 180 available. In Adventure mode you will progress through the game progressively with increasing difficulty levels at each level. Alternatively, you can unlock any game mode instantly by watching a video, allowing you to play your favorite mode without completing all the levels.
Does MemoGames offer in-app purchases?
Yes, you can purchase power-ups to help you complete challenging levels, unlock all categories, and you can also choose to just remove ads.
What should I do if my purchase isn’t reflected, or I still see ads?
iOS Users: Go to the Settings section of the game and press the Restore Purchase button.
For all users: If the issue persists, please contact us at support@monkeygamesstudios.com or use the contact form on our website.
What should I do if I encounter an issue in MemoGames?
If you encounter any bugs or need help, please email us at support@monkeygamesstudios.com or use the contact form on our website.
Is game progress saved in the cloud?
No, game progress is saved locally on the device. If you switch devices, you won’t be able to transfer your progress, even if you use the same account.